Approach
Equitable Real Estate Solutions was not founded as an "all things to all people" firm. Equitable specializes in local and national tenant representation. There are other firms that provide tenant representation services, but Equitable offers several meaningful advantages over our competitors that add up to superior quality, communications and results for our corporate clients.
A PRINCIPAL IN EVERY TRANSACTION
We believe that the difference between a great real estate solution and a mediocre result rests squarely in the hands of the individuals on your team. At least one principal of Equitable is involved in every transaction. At other firms, a senior person often secures business, but behind the scenes the transaction is "handed off" to a much less experienced salesperson. With an average experience level of more than14 years in real estate, the client is assured of working with a highly qualified team of business owners that offer a mix of broad skills, market knowledge and negotiating expertise.
BUSINESS STRUCTURE
Our structure as business owners allows us to spend significantly more time on any given real estate project. Each assignment, regardless of size or location, is a top priority that receives the time, attention and resources that it requires and deserves.
NATIONAL EXPERTISE
The principals of Equitable are proven leaders in national tenant representation. We act as the client's single source of contact, and we remain completely responsible and accountable for the success of each and every phase of the real estate project. By design, Equitable is affiliated with no national firms, networks or consortiums so there is no obligation to work with any particular service provider. We offer the corporate client "Best of Class" team members and vendors in both major and secondary markets. These individuals are "hand picked" based on their specific experience and skill sets, not by internal policy or favoritism.
REPEAT BUSINESS
We are driven by long-term relationships, not short-term gains. In order to earn these relationships, Equitable Real Estate Solutions consistently outperforms the market, brings excellence to each task in the transaction process, and delivers a level of trust, confidence and performance that turns clients into national accounts.
DETAIL AND DILIGENCE
We are extremely diligent in our work process. We are creative problem-solvers who think "outside the box". We look for opportunities that are not readily apparent, go beyond what is expected or customary, and provide tools and information that can translate into significant savings for our clients. We 'sweat the details' because the best solution invariably emerges as a result of thorough planning, implementation and analysis.
CONTINUAL SERVICE IMPROVEMENT
We are proud of our achievements, yet we are more concerned with future performance. We are dedicated to continually improving and refining our services to the corporate client. This is achieved through client feedback, an in-depth assessment of each project, and self-improvement measures such as continuing real estate education and active participation in education-based industry groups and local universities.
COMMUNICATION
Efficient reporting and regular interaction are key to any successful relationship. Communication timetables, forms, and parameters that align with client needs should be established at project "kickoff" meetings.
INTEGRITY
Selection criteria for service providers should include telephone interviews with past and current clients of the vendors under consideration. Ethics and service philosophies should be discussed in detail with candidates prior to vendor selection.
EXCEEDING EXPECTATIONS
Outsourced services and vendor relationships are becoming more and more important to corporate America. Corporations rely heavily on their service providers and thereby deserve to be delighted by superior service regardless of the project's magnitude. It is the vendor's responsibility to bring excellence to every task and continually go above and beyond their industry's norm to insure that the client's expectations are exceeded every time. At Equitable, we foster an atmosphere of continual improvement through regular client feedback, internal evaluations, continuing education, and industry research. Our first concern is outstanding service that exceeds our client's expectations on every project. The day-to-day responsibilities of your core business are demanding enough. A qualified project management team acts as an extension of your internal team and can help you realize significant savings and operating efficiencies through their expertise and past experience. The tenant representation team at Equitable Real Estate Solutions provides a full complement of national tenant project management and space disposition services. We provide a proven methodology that is thorough, meticulous and extremely versatile in scope.